Returns Policy

At Bby Bargains, we aim to ensure your complete satisfaction with our products. If you're not entirely happy with your purchase, our return policy is here to assist you.

Your Satisfaction Matters

If you’re not satisfied with your order for any reason, please contact us first, and we’ll do our best to rectify the situation. Customer satisfaction is our top priority, and we’ll work with you to find a solution—whether that means a replacement, refund, or another resolution.

Eligibility for Returns

  • Time Frame: You may request a return within 14 days from the date of delivery.
  • Condition: Items must be in their original condition, unused, and with all original packaging and tags intact.
  • Exceptions: Customized or personalized items, as well as items that pose health or safety hazards, are not eligible for return.

Free Return Service

For products labeled with "Free Return", you can return them at no additional cost within the specified period.

To initiate a return:

  1. Contact Us: Reach out to our customer support to express your intention to return the item.
  2. Receive Return Label: We'll provide you with a prepaid return shipping label.
  3. Return the Item: Drop off the package at the designated return location within 12 days of receiving the return label.
  4. Refund Processed: Once we receive and inspect the item, a refund will be issued to your original payment method.

📌 Please note: The Free Return Service is available in specific countries and regions. Ensure your location is eligible before requesting a return.

Standard Return Process

If the item is not eligible for free return:

  1. Initiate Return: Contact our customer support to request a return.
  2. Shipping Costs: You may be responsible for the return shipping costs, depending on the reason for the return and the item's condition.
  3. Return Instructions: Follow the provided instructions to ship the item back to us.
  4. Refund Processed: After receiving and inspecting the item, we'll process your refund.

Refunds

  • Refunds are typically processed within 3–20 business days after we receive the returned item.
  • Processing times may vary depending on your payment method and financial institution.

Important Notes

✔ Communication: Always contact our customer support before returning an item to ensure a smooth process.
✔ Documentation: Provide clear photos or videos if the item is defective or not as described.
✔ Packaging: Ensure items are securely packaged to prevent damage during return shipping.

At Bby Bargains, we’re committed to making shopping easy and stress-free. If you have any concerns about your order, please don’t hesitate to reach out—we’re always happy to help!